We’re Not Just Your Plumber,
We’re Your Neighbor!

Ten plus years of excellent service

I called that morning to replace my hot water heater. Shelly asked me when.. I said today. She chuckled for a second. Then said okay… how about 2:00. I said that works. At 2:00 sharp their guy showed up. He came in and assessed the situation. He Immediately started covering and protecting my floors. Then went right to removing my old heater. Then installed the new one. No muss no fuss. Told me exactly how long it would take. He was spot on. After he checked to make sure everything was perfect he cleaned up and was out the door. There was no sign he was ever there. Beautiful new hot water heater installed. Same day. Immaculate job! Bravo!! What a pleasure to deal with quality professionals.

11/2021 I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job… until I got this bill… Task #: Labor – 1 Hour Description: Labor – 1 Hour Quantity: 1.50 Your Price: $185.00 Your Total: $277.50 As you see it says two times that this was a 1-hour job, and then magically indicates 1.5 under quantity. I was there, and I know it was done in 1 hour. I called them and had a very cordial conversation about this matter, and after he explained to me ‘how it works’ I, perhaps a little less cordially, told him the way it works is I will pay this bill, and I will never call you again. The only way I can imagine they found a way to add charges to my bill is that they included the time I spent on the phone with them, or they charged me for the time it took to drive to my home… both unacceptable. Apparently, they have adopted the lawyers’ methods of charging clients for their work. No complaints on the excellent work by the plumber. But at least when it comes to billing, Need a Plumber does not act in good faith and cannot be trusted.

From the first call with the office at Need a Plumber, my experience was delightful Shelly was very professional and understanding and made sure to listen to all of the issues I needed someone to look into at my home. She was able to get us in within a reasonable timeframe of scheduling. Keyonie came out and was very professional as well. He addressed all of my issues and kept me in the loop as he moved through each plumbing issue. Once he left, I was very happy with the way things were working. There was an issue that did pop up a few days after and I called the office. Keyonie was able to come out that same day, assessed the issue and fixed it. Everything is working great now! I highly recommend Need a Plumber Inc for any plumbing issue. Everyone is very genuinely kind and wanting to help.

Great job done !!!!!! On time and super good quality work. Great communication and no room for mistakes. I can only recommend NEED A PLUMBER!!! Thank you soooo much

From beginning to end support. Thank you !

Ease the owner was great Very knowledgeable

My experience with this company was great! The plumber listened to what I needed and took care of the leaks in a timely manner. Price was at a good rate as well which was one of the reasons I went with this company! Thank you “Need A Plumber!!”

Coulton was amazing. I had sewage backing up and coming up into my shower and toilet. Fixed it to perfection in less than an hour. Highly recommend – ask for Coulton!