Privacy Policy
Information we collect
When you submit a service request we collect the details you provide: your name, phone number, the service you need, and optionally an address or ZIP code and a description of the problem. If you call us, we keep a record of the call and the service history for your property.
How we use it
We use your information solely to respond to your request, schedule and perform service, provide estimates and invoices, and follow up about work we performed. We do not sell your personal information.
Analytics and advertising tools
This site uses Google Tag Manager and the Meta pixel to understand how visitors find and use the site and to measure advertising performance. These tools may set cookies and collect device and browsing information. You can limit this through your browser settings or your ad-platform preferences.
Sharing
We share information only with service providers who help us operate (for example, scheduling, phone, and payment processing) and where required by law. Those providers may only use it to perform work on our behalf.
Data retention and security
We keep service records for as long as needed to support warranty and accounting requirements. We use reasonable administrative and technical safeguards to protect the information we hold, though no system can be guaranteed completely secure.
Your choices
You can ask us to correct or delete your contact information at any time by emailing services@needaplumberinc.com or calling 954-445-6443. If you ask us not to contact you, we'll honor that except where we need to reach you about work in progress.
Text messages
If you give us your mobile number, we may text you about appointment timing and technician arrival. Message and data rates may apply. Reply STOP to opt out of those messages.
Changes
We may update this policy as our practices or the law change. The version posted on this page is the current one.
Questions about this policy? Email services@needaplumberinc.com or call 954-445-6443.